-Facilitate communication between home and school
-Provide interpretation and traslation services for students, parents and teachers during meeting, conferences and interviews
-Provide information for parents and students about the Alberta educational system
-Link newcomer families to community resources and services
-Help teachers communicate with and better support parents and students from different cultures
-Plan and deliver culturally sensitive workshops and presentations to ELL and refugee students, their parents, to schools, and to educational institutions.
-Provide information to parents on how to advocate effectively for the education needs of their children
-Encourage and facilitate parents`involvement in their children`s schooling